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Technical Support

 
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Gribiel



Joined: 22 Apr 2005
Posts: 84

PostPosted: Mon Oct 30, 2006 10:00 pm    Post subject: Technical Support Reply with quote

Just got cox cable at my new condo, but I'm having some problems.

I have 2 computers, 1 Linksys/D-link router and a cable modem.

I can connect 1 computer to the internet via the router or connecting directly to the cable modem and it works great, but the 2nd computer is unable to connect to the internet.

If I turn off the 1st computer and hook up the second one, I can connect that computer to the internet through the router or directly to the cable modem.

I am just unable to connect both computers through the router and connect at the same time. Customer support has been completely useless and virtually gave up on me after an hour.

Does anyone have ANY idea what the problem could be? Static IPs? DNS issues? WAN IP addresses?


-Gribiel, the Lovedorf v1.0
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Healinyou
Guild N00bert


Joined: 22 Apr 2005
Posts: 1665
Location: Tucson, AZ

PostPosted: Mon Oct 30, 2006 10:20 pm    Post subject: Reply with quote

I had that problem and called lynksis...they talked me through it to get it working.
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Mandaar
Guild N00bert


Joined: 22 Apr 2005
Posts: 6389

PostPosted: Mon Oct 30, 2006 10:20 pm    Post subject: .. Reply with quote

It could be your transmission....

I think the problem is that you're not playing EQ. It will only work if you play your cleric for us ...say.... 6 nights a week.
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Auger



Joined: 25 May 2006
Posts: 174

PostPosted: Mon Oct 30, 2006 10:21 pm    Post subject: Reply with quote

Sounds like duplicate IP addresses to me... can u access your computer on your home network, not including internet.
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Gribiel



Joined: 22 Apr 2005
Posts: 84

PostPosted: Mon Oct 30, 2006 10:42 pm    Post subject: Reply with quote

I can access the internet through each computer separately either via the router or direct-connect, just not at the same time. Both settings are to "automatically detect ip address". Should I manually set each?

-Gribiel
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Raolf
Ling King


Joined: 22 Apr 2005
Posts: 130

PostPosted: Mon Oct 30, 2006 10:43 pm    Post subject: Reply with quote

you sir are correct

though you shouldnt actually have to do this, i had a few problems when i first set mine up but restarting the computers and reseting the router with it all connected fixed itself for me second time i got new internet and modems gluck to you
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Last edited by Raolf on Mon Oct 30, 2006 10:46 pm; edited 1 time in total
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Gribiel



Joined: 22 Apr 2005
Posts: 84

PostPosted: Mon Oct 30, 2006 10:46 pm    Post subject: Reply with quote

Now in the midsts of dealing with technical support, they've had me set up one IP address manually, yet it still didn't work. So I'll try setting up both and give it a whirl. Thanks for your help!

-Gribiel
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Gillaian
Loading...please wait


Joined: 22 Apr 2005
Posts: 1065
Location: Outside your window, watching...

PostPosted: Tue Oct 31, 2006 4:34 am    Post subject: Reply with quote

I'd have to agree with Mandaar here, clearly your transmission.

Or perhaps your good Karma has caused a rift and now your dharma is falling and effecting your router/cable.

Might check the solar alignments too and see if that could be the source.

Or contact "Fritoh's Helpdesk" TM
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Corpsed
no YOU shut up!


Joined: 03 May 2005
Posts: 553

PostPosted: Wed Nov 08, 2006 7:19 am    Post subject: Reply with quote

Yeah, I'm gonna have to agree too, Gillaian is a total n00b.
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